Modern LIMS · Environmental & Building Testing
Run the lab.Win the tender.Keep the client.
Samples come in from your own field teams or directly from clients. Your lab processes them. Your clients want answers today. Milva Lab handles the full loop with no paper forms and no spreadsheets.
The commercial reality
Three challenges every commercial testing lab faces
Price pressure, messy intake data and a client experience that loses you tenders. Until now.
Competing on Price Alone
Every competitor quotes the same accredited test.
Five labs on the shortlist. Same ISO cert. Similar prices. What decides the contract is usually which lab makes the client's life easier. Large public and insurance tenders are already asking for digital traceability before signing. If you can't show it, someone else will.
What does your client experience look like when a prospect asks to see it?
Messy Requisitions
Half the sample forms are unreadable.
Handwritten chain-of-custody documents arrive at the lab with smudged addresses, missing client IDs, and sample descriptions that require a phone call to decipher. Every illegible form is 15 minutes your lab technician spends decoding instead of analysing.
How many samples get manually corrected every week?
Client Friction
Clients call to ask where their results are.
Your field workers drop off samples. Your lab gets to work. But the client sees nothing, so they call the front desk. Every day. Your admin team burns hours on status updates that should be automatic. Some of your competitors have already solved this.
How many status calls did your team handle last week?
The Milva workflow
From sample collection to lab to client report. One system.
No re-entry, no status calls, no lost chain-of-custody documents.
Samples enter the system from the field or from clients directly
Field workers register samples on site via mobile, or clients submit orders through the portal. The record arrives at the lab with full digital metadata before the physical sample does.
Works offline. Syncs when connected. No app download required for clients.
Lab receives clean data, processes without re-entry
Samples arrive with complete digital metadata. Your lab manager sees tomorrow's incoming volume today. Lab technicians log analyses directly in the system. Chain of custody is closed end-to-end.
99% data accuracy. Zero manual re-entry. Audit-ready from day one.
Clients track orders like a parcel
Your clients log in to a branded portal (no app download needed) and see exactly where their samples are. Status updates are automatic. Reports land the moment they're signed off.
Status calls drop to near zero. Your team gets 2–3 hours back per week.
Invoice generated from the completed order
When the report is signed off, the invoice is already 90% complete. No separate billing step. No re-entering project details. Send in one click.
Replaces your manual billing process entirely.
Proof from the field
Your clients experience the difference, and they notice.
"
Significant time savings and substantially streamlined production on environmental cases after only 4 weeks.
Mads
Project Manager · BELFOR
BELFOR is a leading property damage remediation company whose field and project teams work directly with environmental testing labs. This is the experience of a lab's client, not the lab itself.
4 weeks
To streamlined workflow
~0
Status calls / week
Real-time
Sample visibility
30%
Faster project delivery
100K+
Samples processed
Why labs choose Milva
Built for exactly what you do.
Milva Lab is purpose-built for commercial environmental and building testing labs: asbestos, mold, PCB, heavy metals, building materials. Not configured for pharma. Not adapted from a hospital system.
Live in 4 weeks
Not 6 months. Not a 6-figure implementation project. Our onboarding is built around your existing workflows. We move fast because the system is already designed for your industry.
Digital chain of custody
Every sample is tracked from field registration to final report. No paper. No missing timestamps. No manual audit binder assembly. Your next ISO 17025 or UKAS audit is already documented.
Win tenders on experience
In a market where five labs offer the same ISO-certified test at the same price, the lab that wins is the one with the better client experience. Most competitors don't have a client portal. Show one in the demo and you change the conversation.
Cut operational costs
30% faster project delivery. 25% reduction in operational costs. Most labs retire 3 or 4 tools after going live: the spreadsheet tracker, the manual billing file, the paper chain-of-custody binder.
Clients become sticky
Once your clients' field teams start registering samples through the app, using private drop points and tracking results in real time, switching to another lab gets complicated for them. Labs using Milva Lab report stronger client retention without extra sales work.
One tool instead of five
Field intake. Order management. Chain of custody. Lab workflow. Client portal. Reporting. Invoicing. One workspace. One login. One monthly bill.
Built on real traction
€200K ARR in year one, built from end users up.
Milva Lab grew out of Milva Sampler, a field sampling platform we launched in 2025. It went from zero to over €200,000 in recurring revenue in under 12 months. The reason it worked was simple: Tim and the team spent the whole time talking to the people actually collecting samples on building sites, not just the managers signing the contracts.
Most LIMS products are designed for whoever signs the contract, not the people using them every day. We started with the field workers and worked backwards from there. That's why adoption is fast and why clients stay.
€200K
ARR, year one
Milva Sampler: from zero to €200,000 ARR in 12 months
Day 1
End users in development
Field workers shaped the product from the first prototype, something unprecedented in the LIMS world
End-to-end
Value chain extended
Field sampling + lab management + client portal, built with real labs not for a whiteboard
Built for every role in the lab
Different jobs. One system.
See tomorrow's workload today.
Milva Lab shows you incoming sample volume in real time: by client, by type, by field team. Staff allocation becomes a proper decision instead of a guess.
See the dashboard →Pass your next audit without building the binder.
Every sample, every handoff, every timestamp is digitally captured from the moment it leaves the field. Chain of custody is already assembled when the auditor arrives.
See audit readiness →Scale sample volume without scaling headcount.
Revenue per FTE improves when the admin layer disappears. You take on more sample volume without adding back-office staff.
See the business case →Win tenders with a client app competitors can't match.
When a prospect asks what the client experience looks like, you have an answer. A live demo of the client portal closes the conversation.
See the client portal →The lab that wins is the one with the better customer experience.
Book a 30-minute demo. We'll walk you through the full workflow using data from a lab similar to yours.
No commitment. No IT project. Most labs are up and running in 4 weeks.